Shipping policy
At Jiaashooper we are committed to getting your
order to you as fast as possible. Here is
everything you need to know about our shipping
and delivery process.
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OUR DETAILS
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Brand Name: Jiaashooper
Address: H.No-28, Street No-1, Shaheed Bhagat Singh
Colony, Karawal Nagar, Delhi — 110094
GST Number: 07AAGCJ2865F1ZI
Email: jiaashooper@gmail.com
Phone: +91 62686 43208
Working Hours: Monday to Saturday 10am to 7pm
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ORDER PROCESSING TIME
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✓ All orders are dispatched within 24 hours
of order placement
✓ Orders placed before 5pm are dispatched
the same day
✓ Orders placed after 5pm are dispatched
the next business day
✓ Orders placed on Sunday are dispatched
Monday morning
We move fast so your fashion reaches you faster.
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DELIVERY TIMELINE
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✓ Standard delivery: 2 to 3 business days
from dispatch date
✓ Delhi NCR orders may arrive within
1 to 2 business days
✓ All India delivery within 2 to 3 days
We partner with trusted courier services
to ensure your order reaches you in the
fastest time possible.
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SHIPPING CHARGES
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✓ Free shipping on all orders above ₹999
✓ Flat ₹99 shipping charge on orders below ₹999
✓ No hidden charges — what you see is what
you pay at checkout
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CASH ON DELIVERY
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✓ COD available on all orders across India
✓ Please ensure someone is available at the
delivery address to receive the order and
make payment
✓ COD orders are given equal priority and
dispatched within 24 hours
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ORDER TRACKING
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Once your order is dispatched you will receive:
✓ A tracking link via SMS to your registered
phone number
✓ A tracking update via email
✓ Real time tracking through our courier
partner portal
You can also contact us on WhatsApp with your
order number for an instant delivery update.
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UNBOXING VIDEO — IMPORTANT
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We strongly recommend recording an unboxing
video from the moment you open your sealed
package. This protects you in case of any
transit damage and is mandatory for raising
any return or damage claim.
Without an unboxing video no return or
damage claim can be processed.
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DELIVERY ATTEMPTS
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✓ Our courier partner will attempt delivery
up to 3 times
✓ If delivery fails after 3 attempts the
order will be returned to us
✓ We will contact you to rearrange delivery
✓ Re-shipping charges may apply on
returned orders
Please ensure your delivery address and
phone number are correct at the time
of placing your order.
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REMOTE AND RURAL AREAS
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Delivery to remote or rural pin codes may
take an additional 1 to 2 business days
beyond our standard 2 to 3 day timeline.
We ship to all pin codes serviceable by
our logistics partners across India.
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DELAYED DELIVERIES
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While we always aim for 2 to 3 day delivery
occasional delays may occur due to:
✗ Public holidays and festivals
✗ Extreme weather conditions
✗ Courier partner delays
✗ Remote delivery locations
✗ Incorrect address provided by customer
Jiaashooper is not responsible for delays
caused by circumstances beyond our control.
However we will always keep you informed
and do our best to resolve any issue quickly.
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IMPORTANT NOTES
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✓ Please double check your delivery address
and pin code before placing your order
✓ Jiaashooper is not responsible for orders
delivered to wrong addresses due to
incorrect information provided by customer
✓ We do not ship outside India at this time
✓ Record your unboxing video every time
for your own protection
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CONTACT US
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For any shipping or delivery related queries:
WhatsApp: +91 62686 43208
Email: jiaashooper@gmail.com
Address: H.No-28, Street No-1, Shaheed
Bhagat Singh Colony, Karawal Nagar,
Delhi — 110094
Working Hours: Monday to Saturday
10am to 7pm
Sunday — Closed
We dispatch within 24 hours.
We deliver within 2 to 3 days.
That is our commitment to you.
— Team Jiaashooper